Terms of Service

House rules.

By using PinoyWebhost's services, you agree to the following policies:

  • Terms of Service
  • Acceptable Use Policy
  • Privacy Policy

  • Conditions of Use

    By using PinoyWebhost's services, you affirm that you are of legal age to form a binding contract and are not barred from receiving services under the laws of Philippine or your jurisdiction of residence. In order to access your service, you agree to provide correct and up-to-date information including your name, address, and contact information. Any information collected by PinoyWebhost during the signup process and throughout the duration of the service will be governed by our Privacy Policy.

    We reserve the right to suspend or cancel your access to our services at any time and for any reason, without notice. Upon cancellation, all your rights to use the service will be terminated immediately. Once service has been terminated, PinoyWebhost will be under no obligation to provide you with access to data stored on our servers. While some hosting plans may include backup services, it is to be understood that these backup systems are unable to prepare for every possible eventuality; hence, customers are strongly urged to keep their own backups. PinoyWebhost will not be held liable in any way for any loss or damages due to backup failure.

    You agree that any actions listed as unacceptable use under our Acceptable Usage Policy are considered prohibited usage and may result in immediate account suspension and/or termination without compensation. Intentional or malicious violations of said policy will result in immediate termination, and a ban from receiving any future services from PinoyWebhost. Any other active services or subscriptions at the time of incurring a violation may also be suspended immediately and without notice.


    Passwords

    Use of our services requires that you pick a password. It is your responsibility to pick a strong, secure password, and to keep your password secure at all times. PinoyWebhost will not be liable for any loss or damage arising from your failure to keep your account password confidential, or from your failure to provide accurate information.


    Billing

    PinoyWebhost may implement anti-fraud measures to protect against unauthorized use of PayPal and credit card services. If your transaction is flagged as a high risk transaction by our fraud check software, we reserve the right to reject your payment and refuse you service. In addition, we reserve the right to deny our services to anyone, for any reason, in which case we will reject payment and not process payment. PinoyWebhost has a strict no-refunds policy. Account credit is likewise not convertible to cash.


    Service Cancellation

    Customers wishing to terminate their services will have two options, Immediate or End-of-Cycle. Immediate cancellation requests will be processed within 2 business days. End-of-Cycle cancellations will be processed within 2 business days from the services next due date. Once service has been cancelled, all backups and related data will be destroyed, in accordance with our Privacy Policy. This process is irreversible. If a service is cancelled before it's due date, the remainder of the service's billing cycle will be converted to account credit which may be used to pay for future services. Account credit may not be converted to cash or transferred to another user.


    Service Suspension

    If a service is suspended due to violation of our Acceptable Use Policy, it will be powered down and/or brought offline. Data will not be made available, nor will the service be brought back online for any reason, until such time that the situation that resulted in the suspension has been resolved.


    Service Termination

    If a service is terminated due to violation of our Acceptable Use Policy, all backups and related data will be destroyed, in accordance with our Privacy Policy. This process is irreversible.


    Waiver

    By using this service, you agree to release PinoyWebhost from any liability regarding any loss or damages that may occur as a direct or indirect result of using these services. All services are provided as-is, with no guarantees, express or implied.